Easy Refunds

How do I make a return?

Not satisfied? You can return items within 30 days of delivery. Contact our customer service with your order number and photos of the received products.

What is your return policy?

We have a 30-day return policy. Unworn, unaltered shoes with original tags and in good condition that do not affect secondary sales can be returned within 30 days of receiving the package.

Do I need to include a return form with the return package?

A return form is not required.

How can l exchange my product if l don't like it?

If you would like to exchange an item, please contact our customer service.

Can I return my customized order?

Yes, our return policy applies to customized orders as well. If you need to return a customized item, please contact our customer service.

How can I track my return?

Please contact our customer service to track your return.

When will I receive my refund?

We will process your return after receiving it at our facility. The refund will be automatically issued back to your original payment method, and you should receive the refund within 7 business days.